Shipping & Delivery

Bringing a little Bermuda to you. Our current shipping zones include Canada, the United States, Bermuda and the United Kingdom.

Shipping options and charges

Enter your complete delivery address at checkout to view available shipping methods and charges for your order. Availability depends on your destination and the items in your cart. If no delivery option appears, please contact Kim before placing an order.

Bermuda orders

Enter your Bermuda address at checkout. You can also shop in person at a Bermuda retailer; contact the retailer first to confirm its assortment and hours.

Processing and delivery timing

Need your jewellery for a particular date? Email info@kimlefebvredesigns.com before ordering with your items, delivery destination and required date. Kim can advise on current processing time, dispatch arrangements and estimated transit time. Timing can vary by destination and customs processing.

International orders and currency

Review the currency displayed beside prices and at checkout before paying. For orders outside Canada, ask Kim to confirm how any import duties, taxes or carrier fees are handled for your destination. A shipping charge does not necessarily include import charges.

Tracking or a delivery problem

For help locating a parcel or checking dispatch details, contact Kim with your order number and delivery postcode. If a parcel appears damaged, retain the packaging and send photographs with your message so we can help investigate.

Returns

Returns and exchanges must be requested within 15 days of receipt. Read the return instructions and obtain authorization before sending jewellery back.